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Customer Service

Luckcome provides good after-sale service to our customers and promises below terms:
Anyone who purchases our Fetal monitors or Fetal dopplers can enjoy: 18 months warantee free of charge for main unit, 9 months for accessories (counting from date of purchase)

Below conditions are not covered under warantee policy and we will charge maintenance cost:
1. Demages caused by incorrectly use, maintain and keep
2. Demages caused by non-authorized service company's assembly and maintenance (including by customer themselves)
3. Demages caused by irresistable natural disaster

Our after-sale service department will contact customers, maintain or instruct them to return factory within 24 hours since receiving maintain request. Under normal situation, the defected machines will be repaired in 2 working days.
Service hotline: +86-755-2685 3526 ext.:6022  
Fax: +86-755-2683 3076
Email: cheng_878@sina.com
,luckcome_lily@163.com

 

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